ForexQ.com
ForexQ.com
According to its official website, Vida Bank is a London-based UK specialist mortgage bank that provides mortgages to people underserved by mainstream lenders and looks after its customers' savings. Vida Bank, Vida Savings and Vida Homeloans are trading names of Vida Bank Limited; the site also publishes the financial results of Vida Group Holdings plc. The bank says that since 2016 it has offered specialist residential and buy-to-let mortgages through more than 15,000 independent mortgage intermediaries under the Vida Homeloans brand, lending 3.8 billion pounds to more than 19,000 customers. Under the Vida Savings brand it offers fixed rate bonds, cash ISAs, notice accounts and access accounts; easy access accounts have a minimum balance of 500 pounds. Accounts are opened online and managed through the mobile app. The site says savings are protected by the FSCS up to 120,000 pounds (240,000 pounds for joint accounts). According to the Bank of England list and the FCA register, Vida Bank Limited is authorised by the PRA to accept deposits and is regulated by the FCA and the PRA. This information is the company's own statement.
Les signalements d’utilisateurs trouvés en ligne sont classés par sujet. Les graphiques montrent la répartition des signalements ; ceux-ci sont compilés à partir des enregistrements publiés sur Trustpilot, WikiFX et Şikayetvar, et les enregistrements d’une même personne ne sont comptés qu’une seule fois.
Période examinée: mai 2025 – octobre 2026
TRÈS ÉLEVÉ — NIVEAU DE RÉCLAMATIONS
1 % des établissements ayant des réclamations enregistrées en ont reçu davantage que celui-ci.
PAR SUJET — Retraits et paiements: Très élevé · Prêts et cartes de crédit: Très élevé · Blocages et gels de compte: Très élevé · Autre: Très élevé · Service client: Très élevé · Frais et commissions: Élevé
The complaint distribution is based on the latest 1-star reviews on the Vida Savings and Vida Homeloans Trustpilot pages (133) as of 8 October 2026; one person's reviews count once, and records about fake sites and third parties using the Vida name are left out. Across the complaints, delayed ISA transfers, mortgages declined after valuation and repeated document requests at opening stand out.