ForexQ.com
ForexQ.com
Établissement de monnaie électronique · Royaume-Uni
According to its official website, Viva.com is a payments company that uses the slogan "Europe's First Acquirer" and is built entirely on Microsoft Azure; it says it powers payments on more than 1,215 devices in 31 European markets and is a principal member of Visa and Mastercard for acquiring and issuing. Services include Tap on Any Device, which turns devices into payment terminals, Tap to Pay on iPhone, an online payment gateway, omnichannel solutions, more than 40 payment methods, a Viva.com account with real-time settlement 365 days a year, a business debit card, Merchant Advance financing and an offline payments feature; it targets businesses in sectors such as retail, restaurants and hotels, London black cabs, supermarkets, ticketing and healthcare. The UK entity is Viva Wallet.com Ltd (trading as Viva.com); the company states that it is an electronic money institution authorised by the FCA under FRN 989273, it was incorporated in 2018 according to Companies House, and its registered office is in Milton Keynes. This information is the company's own statement.
Les signalements d’utilisateurs trouvés en ligne sont classés par sujet. Les graphiques montrent la répartition des signalements ; ceux-ci sont compilés à partir des enregistrements publiés sur Trustpilot, WikiFX et Şikayetvar, et les enregistrements d’une même personne ne sont comptés qu’une seule fois.
Période examinée : octobre 2025 – octobre 2026
ÉLEVÉ — NIVEAU DE RÉCLAMATIONS
23 % des établissements ayant des réclamations enregistrées en ont reçu davantage que celui-ci.
PAR SUJET — Blocages et gels de compte : Très élevé · Frais et commissions : Très élevé · Retraits et paiements : Élevé · Autre : Élevé · Service client : Moyen · Prêts et cartes de crédit : Élevé · Opérations non autorisées : Très élevé
The complaint distribution is based on the latest 1-star reviews on Viva.com's Trustpilot page (90) as of 8 October 2026; one person's reviews count once, and records about fake sites and third parties using the Viva.com name are left out. Across the complaints, accounts suspended, frozen or closed with funds inside, subscriptions and fees charged without notice, and held payouts stand out.