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According to its official website, Vontobel is a Zurich-based Swiss investment firm founded in 1924 as F.E. Haeberli & Cie., acquired by Jakob Vontobel in 1936 and publicly listed since 1986, with the Vontobel family holding the majority. It says it offers wealth management, investment advice, asset management and structured products to private and institutional clients and has more than 2,300 employees in 28 offices worldwide. Its digital channels include the Vontobel Wealth e-banking service, the digital investment app Vontobel Volt and the structured product platforms Vontobel Markets and deritrade. The group's main bank is Bank Vontobel AG at Gotthardstrasse 43, Zurich; the website imprint names the Swiss Financial Market Supervisory Authority FINMA as the group's competent authority. Bank Vontobel AG is listed in the FSCA register in South Africa as an authorised financial services provider under the trading name VONTOBEL (FSP 50308); the website has no office or page dedicated to South Africa. This information is the company's own statement.
Les signalements d’utilisateurs trouvés en ligne sont classés par sujet. Les graphiques montrent la répartition des signalements ; ceux-ci sont compilés à partir des enregistrements publiés sur Trustpilot, WikiFX et Şikayetvar, et les enregistrements d’une même personne ne sont comptés qu’une seule fois.
Période examinée : avril 2025 – octobre 2026
FAIBLE — NIVEAU DE RÉCLAMATIONS
71 % des établissements ayant des réclamations enregistrées en ont reçu davantage que celui-ci.
PAR SUJET — Frais et commissions : Élevé · Autre : Moyen
The complaint distribution is based on the 1-star reviews on Vontobel's Trustpilot page (6) records as of 10 October 2026; one person's reviews count once, and records about fake sites and third parties using the Vontobel name are left out. Across the complaints, widening bid-ask spreads on certificates and options, halted quotes, and certificates closed by extraordinary termination stand out.