ForexQ.com
ForexQ.com
Établissement de paiement · Royaume-Uni
According to its official website, Windcave is a payment technology company founded in Auckland, New Zealand in 1999; it says it operates in more than 40 countries with more than 400 employees. The site says it opened its London office in 2012 and launched UK merchant services in 2020; the UK company, Windcave Limited (formerly Payment Express Limited), is based in London. Windcave offers global payment acceptance for well-known brands, combining in-store, unattended (self-service) and online payments on a single platform, with integrations for sectors such as retail, finance, hospitality, government, entertainment, vending, tourism and parking. Features include global merchant acquiring, tokenisation, data insight (Payline), fraud prevention, cross-border services and many payment methods; the company uses terminals it develops and manufactures itself and says it launched card issuing and Tap to Pay on iPhone in 2025. The site states that Windcave Limited is a PCI DSS Level 1 service provider and holds ISO 27001 certification. This information is the company's own statement.
Les signalements d’utilisateurs trouvés en ligne sont classés par sujet. Les graphiques montrent la répartition des signalements ; ceux-ci sont compilés à partir des enregistrements publiés sur Trustpilot, WikiFX et Şikayetvar, et les enregistrements d’une même personne ne sont comptés qu’une seule fois.
Période examinée: janvier 2024 – octobre 2026
FAIBLE — NIVEAU DE RÉCLAMATIONS
66 % des établissements ayant des réclamations enregistrées en ont reçu davantage que celui-ci.
PAR SUJET — Retraits et paiements: Moyen · Frais et commissions: Élevé · Service client: Faible · Autre: Faible
The complaint distribution is based on the 1-star reviews on Windcave's Trustpilot page (8) as of 8 October 2026; one person's reviews count once, and records about fake sites and third parties using the Windcave name are left out. Across the complaints, failed card payments and late settlement, along with contract renewal, termination and continued direct-debit charges stand out.